Terms of sale
These terms govern the purchase of the DPP Gap Analysis Report from this site. Please read them before paying — buying the report means accepting them.
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Who you are buying from
Contact for privacy matters: hello@passportdigital.eu
Prices are shown excluding VAT. VAT is applied at checkout where it is due.
What you get, and what costs money
The compliance scanner is free and so is everything it puts on screen: your readiness score, the breakdown by domain and every gap it finds. Running it needs no payment and no account.
The paid item is one thing only — the PDF of that gap analysis, a formatted document you can send to a colleague, an auditor or a customer. The price is shown above and charged once.
- Every gap with the article or standard it fails
- A recommended action each, with responsible department and effort estimate
- A 90-day implementation roadmap
- Referenced throughout to ESPR Regulation (EU) 2024/1781
Delivery
Your results appear on screen as soon as you finish the questions, and a copy of the summary goes to the email address you give.
The PDF is delivered immediately once payment is confirmed: the download opens straight away and a copy is emailed to the same address. If it has not arrived within one hour, contact us and we will send it directly.
Right of withdrawal, and why you waive it
Under Article 16(m) of Directive 2011/83/EU, the 14-day right of withdrawal does not apply to digital content supplied immediately once you have given express prior consent and acknowledged that you lose that right.
That is what the checkbox at checkout is for. You are not asked to waive anything else, and the waiver applies only to this immediate delivery. If you prefer to keep your withdrawal right, do not tick the box and do not complete the purchase — contact us instead and we will arrange delivery after the 14-day period.
Refunds
The waiver above removes the automatic 14-day right, not your statutory rights, and it does not make the sale final regardless of what happens.
- If the report is never delivered, you get a full refund.
- If the report is technically faulty — corrupted file, missing sections, wrong company — tell us and we will fix it or refund you in full.
- If you were charged twice, the duplicate is refunded in full.
- If you simply changed your mind after receiving the report, we are not obliged to refund, but write to us and we will look at it.
What the report is, and is not
The report is guidance based on the answers you provide and on published EU regulation. It is not legal advice, it is not a certification, and it does not guarantee that any authority will find your product compliant. Decisions about your compliance remain yours.
We do not verify the accuracy of the answers you enter. A report built on inaccurate answers will reach inaccurate conclusions.
Payment
Payments are processed by Stripe. Your card details are entered directly with Stripe and never reach our servers. We store only the payment reference.
Your details and what we do with them
We ask for a company name and an email address so that we can show your result and send your report. That is the only thing they are used for.
The box asking whether we may send occasional updates on deadlines and regulatory changes is separate, optional and never pre-ticked. You can withdraw it at any time, and declining it does not affect your access to anything here. The privacy policy sets out the detail.
Applicable law and disputes
These terms are governed by the law of the operator's country of establishment, without prejudice to the mandatory consumer protections of your country of residence. Consumers in the EU may also use the European Commission's online dispute resolution platform.